Terms of Service
1. Acceptance of Terms
By accessing and using the website at parcelarc.com (the "Website") and the Parcelarc route re-optimization platform (the "Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or Service.
2. Use of the Website and Service
You may use our Website and Service for lawful purposes only. You agree not to:
- Use the Website or Service in any way that violates applicable laws or regulations;
- Transmit any unsolicited or unauthorized advertising or promotional material;
- Attempt to gain unauthorized access to any part of the Website or Service;
- Interfere with the proper working of the Website or Service;
- Engage in any conduct that restricts or inhibits anyone's use of the Website or Service;
- Use automated means to scrape, harvest, or extract data from the Website without prior written permission;
- Reverse engineer, decompile, or attempt to extract source code from the Service.
3. Intellectual Property
The Website, the Service, and their original content, features, and functionality are owned by Parcelarc Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any materials from our Website or Service without prior written permission from Parcelarc Inc.
4. Service Subscriptions and Accounts
Access to the Parcelarc platform requires a subscription agreement. Subscription terms, pricing, and service level commitments are governed by the separately executed Order Form or Customer Agreement. In the event of conflict between these Terms and your Customer Agreement, your Customer Agreement governs.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] of any unauthorized use of your account.
5. Customer Data
Route data, delivery addresses, driver identifiers, and operational data you provide to the Service ("Customer Data") remain your property. Parcelarc Inc. processes Customer Data solely to provide the Service. We do not use Customer Data for our own commercial purposes beyond operating the Service. Data handling practices are described in our Privacy Policy and in your Customer Agreement.
6. Disclaimer of Warranties
The Website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. Parcelarc Inc. does not warrant that:
- The Website will be uninterrupted or error-free;
- The results obtained from using the Service will meet your specific operational requirements;
- The quality of any information obtained through the Website will meet your expectations.
Service availability and performance commitments, if any, are set forth in your Customer Agreement.
7. Limitation of Liability
To the fullest extent permitted by law, Parcelarc Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website. Our total liability arising from or related to these Terms or the Service shall not exceed the amounts paid by you to Parcelarc Inc. in the twelve months preceding the claim.
8. External Links
Our Website may contain links to third-party websites. These links are provided for your convenience only. Parcelarc Inc. has no control over the content of those websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
9. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Cookie Policy is available at parcelarc.com/legal/cookies.
10. Indemnification
You agree to indemnify, defend, and hold harmless Parcelarc Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
11. Changes to Terms
Parcelarc Inc. reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Website after such changes constitutes your acceptance of the new Terms. If you are a subscription customer, material changes to Terms applicable to your subscription will be communicated pursuant to your Customer Agreement.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Parcelarc Inc.
1845 Woodall Rodgers Freeway, Suite 550
Dallas, TX 75201
Email: [email protected]
Phone: +1 (214) 574-6162